About Us

Empowering Healthcare Providers & Seamless Patient Experience

More than 10 years of working with providers have helped us understand what they struggle most of the time with, and hence that’s when we brought Headwind BPM into existence. With our range of services like healthcare marketing, end-to-end medical billing, and virtual assistants, we aim to ease the challenges of doctors in the USA and help them grow their practice.

Headwind has a team of subject matter experts who can guide, plan, and implement your processes to make them streamlined. In addition, our core values of transparency, scalability, and loyalty have helped us gain the trust of our clients like you. Your trust keeps us motivated to put our best foot forward and gain new numbers of profitability for your healthcare business.

Our Mission

To provide comprehensive healthcare services that: PATIENTS recommend to family and friends, PHYSICIANS prefer for their patients, PURCHASERS select for their clients, EMPLOYEES are proud of, and INVESTORS seek for long-term returns.

Our Vision

To build and sustain our reputation as a leading healthcare service provider delivering high quality consistently. We will continue to strive hard to understand, meet and exceed our client’s expectations at all times. We will achieve our vision with continuous training utilizing advanced technologies.

Our Philosophy

Since every medical practice is unique, we work to create a customized healthcare solutions for each of our clients. We promise to go above and beyond for our clients, including taking on tasks outside of our usual scope of work in times of need, to ensure we are providing the highest level of service. Innovation is key, and it is encouraged at all levels of our organization.

Why Headwind BPM?

We Are Subject Matter Experts

Have you heard the famous quote that goes like ‘When Life Gives You Lemons, Make Lemonade’? That’s how we have become subject matter experts of our services. Bringing out innovative ways to cope with business challenges and threats has become our constant motivation to become a pro at what we do.

Discuss your business’s challenges and find innovative ways from us!

We are Process-Driven

At Headwind, we adopt a process-driven approach as it rarely has chances of missing out on anything. Also, it is quick to measure the success or failure of the process as it is independent of hierarchies. The process-driven operations are flexible. Hence it is easy to replace with a newer process if the existing is inefficient to gain goals.

Innovation Is Our Key To Success

We are fortunate to understand the importance of innovation from the very beginning. Hence, we invest our resources for regular training and skill development. These learning sessions keep us stay updated on industry news and give us dimensions to our processes. So, at Headwind, we build, research, evolve, and innovate our processes to make them better and better.

We care for
Your Patients Too

Healthcare is a serious business, and we undertake it in th best possible way to provide your customers with an exceptional patient experience. We apply the trusted security softwares for the safety of protected health information (PHI) of your patients and adhere to all the healthcare compliance to keep you away from any violations.

We also have a delegated team of patient service representatives who can help your patients in case of any queries during the medical billing process.

We believe in the principle of making our customers delighted, be it our or yours, the dedication and efforts remain the same!

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